Q1: Why choose us as your supplier? A: 1) High quality: we choose brand parts on product,can ensure each product pass several different country's test and get certification for customer. 2) New design:every year we push at least 5 new model product for customer develop their market. we also can change the product according to customer's design. 3) Our advantage:have our own land plant and product patent. Product certification for different countries. With ISO13485, ISO9001, BSCI factory inspection. Use brand accessories. High quality product with good price. Professional after-sale service team.
Q2: Are you a trading company or factory? A2: We are factory, but we have export right to export directly, some trading company get goods from our factory.
Q3: What's your best price for this products? A3: We are factory, you can get the lowest price on product. The price is negotiable.lt can change according to your quantity or package.
Q4: Do you accept OEM&ODM? A4: Yes, we provide OEM&ODM service. You could custimize logo, color, packing box and so on.
Q5: How about your after-service? A5: We have product guarantee for 1 year (functional issues of product).
Q6: Does your products get the certification? A6: Yes, we got FCC, CE, ROHS, KC, PSE etc.
Q7: What is your MOQ? Can I mix styles and colors? A7: 1000 PCS. You can mix colors, and each color must be 500 pcs or more.
Q8: What is your price term and what kind of payments you can accept? A8: Our price term is FOB, and we accept T/T, Credit Card, Western Union and Trade Assurance Order.
Q9: What is the shipping method? And do you have the cooperated shipping company? A9: FOB Shenzhen. We have cooperated with the professional shipping company, and small orders can ship by Express (DHL, UPS, FEDEX), and big orders can ship by sea.
Q10: How long it takes to ship 1 sample to my country? A10: Regular samples will be sent within 3-7 days, and the delivery time of customized samples will be extended according to specific requirements.
Q11: How can we guarantee the product quality? A11: Moreover, we have a lab and a professional quality team to test full functions before shipment. Raw materials and incoming materials are tested. pre-production sample before mass production, and have a final inspection before shipment.
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